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HP Recommended
HP Chromebook - 11a-nb0013dx
Chrome OS

The Chromebook was at a reasonable power level, suddenly it showed the 5% battery left notification and then right after the 1% battery left notification. It then promptly shut off. I have charged it for around an hour now and I still can't get it to boot up. I have checked the battery and it seems normal. I have performed multiple hard resets. Nothing has worked.

1 REPLY 1
HP Recommended

Here's a video from HP Support about doing a System Recover on a Chromebook:


https://www.youtube.com/watch?v=JZEoUh_phg4



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