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03-24-2024 02:12 PM
Product: HP Chromebook - 11a-nb0013dx
Operating System: Chrome OS
The Chromebook was at a reasonable power level, suddenly it showed the 5% battery left notification and then right after the 1% battery left notification. It then promptly shut off. I have charged it for around an hour now and I still can't get it to boot up. I have checked the battery and it seems normal. I have performed multiple hard resets. Nothing has worked.
1 REPLY 1
03-24-2024 02:48 PM
Here's a video from HP Support about doing a System Recover on a Chromebook:
https://www.youtube.com/watch?v=JZEoUh_phg4
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