• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎09-01-2021 02:53 PM

HP Recommended
Product: HP Pavilion Gaming 15-DK0051WM

AFB9C791-9630-4DEE-BEA3-65A06C23016A.jpeg

 

217323B1-EDDA-48CF-9F01-71BBB7E89391.jpeg

 

 

I’ve been trying for well over two days now to fix this issue even going as far as removing the battery and waiting a bit before plugging it back in, the only thing ive gotten to appear other than a black screen has been this and this

1 REPLY 1

‎09-02-2021 04:11 PM

HP Recommended

@HazeTheCrux -- you seem to have two issues.

 

1. How old is the computer. There is a tiny CMOS battery on the motherboard. It may have achieved its "end-of-life" status, and needs to be replaced.

 

2. Maybe, fixing #1 will fix the "BIOS is corrupt" problem. If not, follow those on-screen instructions, to reload the BIOS.

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.