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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Accepted Solutions
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I wish I had good news for you, but I do not!
In order to get the PC back, you would have to power it off -- and if you do that before the update is done, that will corrupt the OS and prevent it from rebooting. But if you don't do that, it is going to sit like that indefinitely.
Pulling the plug probably won't be enough to power it down if the battery has a decent charge, so you would have to hold down the power button for some time -- 15 seconds or longer -- to have it shut down.
Then try turning it back on. It might be able to repair itself.
I am a volunteer and I do not work for, nor represent, HP
37,210
8,110
3,217
HP Recommended
I wish I had good news for you, but I do not!
In order to get the PC back, you would have to power it off -- and if you do that before the update is done, that will corrupt the OS and prevent it from rebooting. But if you don't do that, it is going to sit like that indefinitely.
Pulling the plug probably won't be enough to power it down if the battery has a decent charge, so you would have to hold down the power button for some time -- 15 seconds or longer -- to have it shut down.
Then try turning it back on. It might be able to repair itself.
I am a volunteer and I do not work for, nor represent, HP
2
0
0
HP Recommended
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