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‎05-26-2021 09:34 AM

HP Recommended
Product: HP spectre x 360 convertible 13

Will not turn on! Tried everything and took to geek squad. They couldn’t fix. Said it might be a motherboard issue? This computer is just 2 months past warranty and a little more than 1 year old. 

1 REPLY 1

‎06-04-2021 09:28 AM

HP Recommended

@Suzanne31 

Normally, I would not trust anything the Geek Squad says -- but in this case, they are likely to be right -- but since HP does not sell motherboards, this is going to be nearly impossible to fix -- and the cost, if you CAN get it fixed, is likely to exceed that of replacing the laptop.



I am a volunteer and I do not work for, nor represent, HP
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