My wife bought an HP Notebook 17 two years ago. She didn't open it for several months. When she did open it, it worked for a few months but it would get very hot every time she used it. Presently it does not come on at all despite the fact that the led lights do come on. I've attempted every boot process that I know and I know several. I cannot get Tech Support at all. None of the phone numbers connect you to an actual person. I'm extremely frustrated with HP and I would like to get this computer working.
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