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- Computer won’t turn on

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10-18-2021 07:33 PM
Product: 13-ac063dx
Hello, I went to charge my computer (even though it already had half the battery life) and surprisingly, the light didn’t turn on for the battery. Normally, if the computer is dead or not, the battery light will turn on to show that it is charging, and I know that the charger does indeed work, because the charger itself lights up near the outlet. And when I turn on my computer, the screen won’t turn on, and instead, the power button just blinks and turns off. I have tried holding the power button down for 30+ seconds, yet it still won’t work. If anyone has any ideas as to why my computer won’t work, let me know, thank you!
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