• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked

‎10-18-2021 07:33 PM

HP Recommended
Product: 13-ac063dx

Hello, I went to charge my computer (even though it already had half the battery life) and surprisingly, the light didn’t turn on for the battery. Normally, if the computer is dead or not, the battery light will turn on to show that it is charging, and I know that the charger does indeed work, because the charger itself lights up near the outlet. And when I turn on my computer, the screen won’t turn on, and instead, the power button just blinks and turns off. I have tried holding the power button down for 30+ seconds, yet it still won’t work. If anyone has any ideas as to why my computer won’t work, let me know, thank you!

Tags (1)
1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.