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Ava2Dunk
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Solved!

Corruption: Missing Boot Manager

HP Recommended
HP Envy Ulta Book 6-1010sa
Microsoft Windows 7 (64-bit)

During an aborted upgrade from Windows 7 the laptop won't boot up anymore.

Now, during many unsuccessful recovery attempts (using a repair disk and external system image) I get a "Missing Boot Manager" error message. 

I am able to get onto the Command Prompt (DOS environment) using the repair disk.

It seems to not see the internal 500 GByte drive.

Also, using the repair disk, I have an option to load drivers (although what drivers may be needed I an unsure of.

Any suggests would be greatly appreciated. 

🙂

 

1 ACCEPTED SOLUTION

Accepted Solutions
Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Ava2Dunk How was the reset attempted, did you make use of the HP Recovery partition (F11) or did you use the HP recovery media? 
If you don't have an HP Recovery media and have attempted reset using the windows troubleshooter or a retail copy of windows, you'll need to order a recovery media: Click here for steps.

Or you may also attempt to download the same using the steps on this link: click here

 

For details on how to perform a successful reset: click here

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 21,213 2,622 4,102
Message 2 of 2
Flag Post
HP Recommended

@Ava2Dunk How was the reset attempted, did you make use of the HP Recovery partition (F11) or did you use the HP recovery media? 
If you don't have an HP Recovery media and have attempted reset using the windows troubleshooter or a retail copy of windows, you'll need to order a recovery media: Click here for steps.

Or you may also attempt to download the same using the steps on this link: click here

 

For details on how to perform a successful reset: click here

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

Was this reply helpful? Yes No
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