Crome Book will not go on when charged

[Colleen1969]

When I charge my chromebook it does not go on.  The light on the side is white and blinks when lid is down the light stays on when the lid is up.  I know it is charged , there is no picture.

[Nirvana_95]

Hi @Colleen1969 

Welcome to the HP Support Community. I see that your HP Chromebook - 14a-na0040nr is not powering ON. However, you see a light next to the AC adapter port.

May I know if you have made any recent changes to your system?

Did you try pressing and holding the power button for 30 seconds to check if the issue persists?

Could you please use the link here and follow the steps to check if the issue persists?

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Nirvana_95]

Hello @Colleen1969 

We haven’t heard from you in a while, this post is with reference to the thread you had created with your  

friendly neighborhood (HP Support Community). 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[Nirvana_95]

Hi @Colleen1969 

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

Have a great day! 

Thanks!