01-11-2020 04:24 PM
Couple questions after I installed a new motherboard. Everything works fine with exception of needing to update the DMI Info.
1. What version of DMI utility would I need from HP "if" I was able to obtain access to one for my notebook which is
Notebook Name: ENVY 17 purchased in 2012
Product # A6U49AV
Model # 17t-3200
Win 7 64bit
2. If I cannot get access to utility to update DMI, will HP tech center still do this for a fee even though warranty expired and notebook originally purchased in 2012?
3. Can a local tech store like Best Buy that sells HP's update the DMI on older HP for a cost?
Thank you to anyone for their time and response
01-12-2020 08:30 AM
Two things ...
First, HP no longer provides the DMI utility to the public so you can't get it from HP.
Second, we have no idea what any other service provider can and will do -- so you have to contact them.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP