Diagnostics Stalls During Boot Sequence

[casey42]

HP laptop will not boot into Windows 10 Home.  On start-up I get the hp logo on a black screen and message stating it is running diagnostics.  Eventually it gets to "Fixing (C) Stage 2: 100% (3120 of 3120); Total: 73%; ETC: 0:01:12.." and then does not move on - thought there is a rotating dots circle which suggests that something is happening.  I left the computer overnight and this state did not change.  I have tried various methods (key presses at start of boot) to get past this state but without success.  Please help!

[Raj1788]

@casey42

Perform a power reset on the notebook using the below link:

Click here: https://support.hp.com/ph-en/document/c01684768

Then, follow step by step instructions in the below document.

Click here: https://support.hp.com/in-en/document/c04718479 

Keep me posted, how it goes!

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