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Solved!

Disable Power-On Authentication

HP Recommended
EliteBook 840 G3
Microsoft Windows 10 (64-bit)

Hi Community,

 

I accidently created a password and therefor enabled Power-On Password in the BIOS. How do I now disable this so I do not have to enter the password each time I boot up the laptop? I do know the password, but do not see the option in BIOS to disable this. (please see screen shots below)

 

The model is HP EliteBook 840 G3.

 

Any help would be appreciated.

 

 

 

hp.jpghp-2.jpg

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HP Recommended

@Rds-9 

That was a serious mistake because without the password, you can not reset it, and HP does not reset BIOS passwords.

 

HP's policy is to replace system boards where the BIOS password is encrypted into the firmware on the BIOS chip -- because the BIOS chip itself is not removable.  If they are willing to do that, they will charge you for the parts and labor.

 

You would have to take this up with HP to resolve it:

 

USA/Canada HP contact info: https://support.hp.com/us-en/contact-hp

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

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Hi WAWood,

 

 

Thanks for your message. I do know the password. I can get into the BIOS but do not see an option to disable Power-On Authentication.

 

Thanks,

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Hi,

 

Thanks to Paul_Tikkanen (his message seems to have disappeared from this thread) his instructions below worked perfectly.

 

Unfortunately, there are no instructions for how to do that.

 

You can see if this works...it is how it works on other HP notebooks.

 

Select the Change POST Power on Password.

 

It should tell you to enter the P/W to do that, or it may do so when you actually go to change the password.

 

Once you are in the menu, under the new password, press the Enter key, and confirm the password by pressing the Enter key.

 

Both the password and confirm password blocks should be empty.

 

Save the settings and exit the BIOS.

Thanks for being an active member of our community. We appreciate it.

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