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Locked

‎01-23-2023 08:37 PM

HP Recommended
Product: HP Notebook - 17-ca1055cl

Hello, I have been logging into my laptop for the last 4 years with my password. The out of the blue I go to log in and it is asking me for a 4-digit PIN number which I have never used. Does anyone know how to recover or reset a PIN? Thanks

Category:
1 person had the same question
1 REPLY 1

‎01-24-2023 07:33 AM

HP Recommended

Hey @Renettes,

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert locking mechanisms such as passwords, fingerprint scanners, biometry or any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

Regards,

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