Drive Lock HDD password not known.

[Naveltju]

Hi .

 due to dead of my uncle i got his  laptop, but i cannot  enter the os or the drive as it is locked.

I can go into the bios and change everthing only the change drivelock password  option stays grayed out.

I do not need the data on the disk  so that is not something we do not have to worrie about,

Greetz.

Navel.

[IT_WinSec · Accepted solution]

Hello @Naveltju

Welcome to the HP Support forum. Thank you for posting.

I am sorry about your loss.

With regards to HP Drive Lock - if the password is not known, it cannot be recovered. This is a security feature made to last. The Drive Lock password protects the data on your hard drive through a lock. The firmware will not permit any access. If your computer is stolen, the data on the hard drive is inaccessible without the Drive Lock password. This password can not be reset.

If it is lost or forgotten, the hard drive must be replaced with a new one (you can safely through away the DriveLocked HDD). Your new HDD should 2.5 inch type - same capacity or bigger.

More info >> https://support.hp.com/bg-en/document/c01674996

and >> https://askubuntu.com/questions/146463/is-there-a-way-to-recover-a-drivelock-password-or-reformat-th...

Hope this helps. Let me know if this works for you and don't hesitate to post again.