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‎04-12-2021 02:24 AM

HP Recommended
Product: HP ProBoo 450 G8
Operating System: Microsoft Windows 10 (64-bit)

I first installed a Linux Centos 7 in dual boot with Windows 10.

At the end of linux installation, it asked to restart computer. I did it but notebook never restarted and stayed blocked. I needed to stop it by start/stop button. After that, nether windows or linux could start and i could not even access to bios.

Notebook has one to HP but i would like to anderstand the problem because i will have to reinstall Linux.

Thanks

1 REPLY 1

‎04-12-2021 10:33 AM

HP Recommended

@JRM183 

I'm sorry, but HP does not provide support for Linux distros.

IF you replace the preloaded Windows OS with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.

Modern PCs with UEFI, instead of the older BIOS, are especially difficult to install because you have to go into the UEFI settings and make several changes before you can even boot from a USB stick -- and we are unable to assist in that work.

Your best bet for support now is to contact the support forum of the distro you are using.

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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