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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended
HP EliteBook 840 G5 Base Model Notebook PC
Microsoft Windows 10 (64-bit)

Hello, my laptop is stuck on sure start recovery screen. Everytime i start my laptop it ends up there. Cant open BIOS or anything else. Connecting to internet cable does not help. Tried removing ssd and taking out cmos battery. Nothing helps.

What to do

 

 

 

 

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