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‎06-15-2019 07:04 AM - edited ‎06-15-2019 08:10 AM

HP Recommended
Product: HP OMEN: 17-w111na
Operating System: Microsoft Windows 10 (64-bit)

I bought this laptop the other day 2nd hand, when I switch the laptop on it goes straight to 'Enter Administrator or Power On Password'. I've tried getting in to the BIOS by pressing the F1-12 keys with no luck.

 

The system disabled code is: [i 52317505]. I've tried using the code generator (here)  which does not work for this model. 

 

I tried resetting the BIOS with 'Windows key + B'  and it says 'CMOS checksum invalid'.  I tried the BIOS recovery file here using a USB flash drive. It went through the installation process and rebooted. I'm back to where I started before with 'Enter Administrator or Power On Password'. I would be grateful for any advice as to what to try.

 

Thank you,

Kam

 

 

 

4 people had the same question
1 REPLY 1

‎06-15-2019 09:36 AM

HP Recommended

Hello, and thank you for visiting the HP Support Community.

 

In order to prevent access to private information by non-authorized users, we request that users do not share instructions intended to bypass security measures – including passwords – in accordance with the Rules Of Participation.

 

Therefore, this thread is now locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP.
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