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Locked

‎04-18-2019 12:46 PM

HP Recommended
Product: HP Spectre One Aio23
Operating System: Microsoft Windows 8 (64-bit)

Hello. I have problem with 5.11 Cpu fan not detected. I try to upgrade the BIOS to the latest version 8.06 A

Now it doesn´t detect the harddisk. "Checking media precence" and then "ERROR no boot disc detected...."
I can get into the start menu "BIOS menu" But when I try to configure "use the Boot menu F9" there is a screen "Enter setup password" 

I don´t have a clue what the password is...... so I can´t go on, and choose the boot disc!!!

The model on the computer is HPSpectre One Aio 23-e000eo, C3T10EA#UUW

 

Best regards Pierre

1 REPLY 1

‎04-18-2019 01:06 PM

HP Recommended

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP.
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