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‎02-10-2022 05:16 AM

HP Recommended
Product: HP ENVY Notebook - 15-ae107na (ENERGY STAR)
Operating System: Microsoft Windows 10 (32-bit)

Hi, my HP notebook no longer powers on.

Have been through HP online troubleshooter and fails to diagnose, suggesting I try here.

Using original/genuine power lead and testing connections shows 18v DC supply.

Assuming power present, no power LED displayed and it seems as though the power button does not work, no re-action.

Can anybody suggest a fix or any further tests?

Fingers crossed. Phil Livingstone

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