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nb2014
Level 2
11 8 1 0
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Solved!

Envyx360 suddenly went down after installing HP some sort of file. No light at all. Please help!

Microsoft Windows 10 (64-bit)

Envyx360 suddenly went down after installing HP some sort of file. During rebooting it shut down completely- black screen and No power light, no battery light. Please help!

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nb2014
Level 2
11 8 1 0
Message 2 of 2
61
Flag Post
HP Recommended

Solved!

Envyx360 suddenly went down after installing HP some sort of file. No light at all. Please help!

After 10-15 mintues, my laptop back to normal. Looks like everything is ok now. Don't know what happened though. 

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