Error code: 0xc0000185

[jlewis8817]

After getting Error Code: 0xc0000185 it tells me I need recovery tool like a disc or USB but where I get it ?

[CF4 · Accepted solution]

Hi

Is the error message the result of an F2 diagnostic?

ISO images of various Microsoft OS's are available.

They can be be downloaded (sometimes you need a licence key other than the HP OEM key)
and 'burnt'/expanded to a DVD/USB. They WONT contain appropriate HP software, like drivers etc.
But may enable a repair to be started.

https://www.microsoft.com/en-us/software-download/windows8

If in doubt please ask.

[jlewis8817]

Thanks for the reply, I really had OS 10 installed but could not find a recover cd because the notebook I own only provided the needed disks for OS 8.1. So I did order them today and hope it will solve the problem.

[CF4]

Hi

If you end the link with windows 10 rather than 8 you will have aW10 disk.

Avoiding several days of updates.