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HP Recommended
HP Laptop PC 15-dw3000 (1A3Y0AV)
Microsoft Windows 11

Please assist

Failure ID: 6FMXOM-B1GB8N-XD7V5F-60X403

 

 

3 REPLIES 3
HP Recommended

hi

 

This is a macro, recorded answer, read the following carefully, and see according to your own problem.
If you have any doubts, ask me, I will try to answer the best
you have an error message, or a problem with the hard drive (or SSD)
this indicates that your hard drive is certainly damaged
Depending on the error, and its condition, it may fail anytime.
maybe it doesn't work anymore
First of all, you can try to recover personal data

 Once your data has been saved
You can either follow the following or buy a new hard drive directly!
What I am indicating now is just a rescue option
If it works, it will be temporary, back up your data regularly
depending on the hard drive condition, it may work a good time
but the hard drive may fail permanently
it is mainly in order to be able to use the computer, the time to replace the system disk
be careful because the goal is to erase the hard drive, your unsaved data will be lost
so you have to reinstall the computer completely
There are several methods, depending on the installed windows system and your computer

Try a full reinstall

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

Using the HP Cloud Recovery Tool (Windows 10, 7)

 

if you have windows 10 you can use microsoft tool
https://www.microsoft.com/en-ca/software-download/windows10

 

note :

your computer seems under warranty, contact your seller or hp so that it can be repaired for free

https://support.hp.com/us-en/product/hp-laptop-pc-15-dw3000/37506289/model/2100000420?sku=34B12EA

 

What to do if you need a repair for your HP computer in US & Canada: HP How To For You | HP Support ...

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Thank you but this is beyond crazy, in June now 4 months ago it went in for the exact same problem.

 

My question is...why put a serial number on a HP laptop....rather give it a 4 month expiry date.

 

I never had any problems with HP in the past. Now it's a 4 month cycle for the same problem. From new.

 

Would you recommend a different brand?

HP Recommended

You had the computer repaired by hp, they replaced the system disk?
It's pretty rare, but it can happen.
It's different because a desktop computer, the hard drive was faulty, they sent me another HDD, and since then it still works

"Would you recommend a different brand? "

are you talking about the system disk?

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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