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‎11-29-2019 04:52 PM

HP Recommended
Product: Envy m1w63ua#aba

I have a HP Envy 360x convertible 15-u410nr. I've got myself in a huge pickle. I was messing around with configurating my computer seeing what it was all about and in the mean time managed to blank my computer to the "no boot" screen or something like that and now I've managed to forget my Administrator/power on password. So basically I'm locked out of a brick. I've tried the code generator ways of resetting it but none have worked and the guy at my best but is stumped. What can I do?

1 REPLY 1

‎11-29-2019 05:04 PM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

This topic is going to be locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

 

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