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Locked

‎08-25-2021 09:17 AM - last edited on ‎08-25-2021 05:20 PM by Retired

HP Recommended
Product: HP Elitebook 840 G5
Operating System: Microsoft Windows 10 (64-bit)

Dear Support,

 

My name is Nicolai Geleijns, IT-Supporter at the University of Southern Denmark (SDU)

One of my clients has changed his password in the BIOS and forgot all about it. I tried to reset it but this is so far not possible.

 

Could you please send me an SMC.BIN file (so the BIOS will open up again) based on the following details of the computer:

HP Elitebook 840 G5

[personal information removed]

SKU number: 2FA70AV

UUID: 9FF16F33-7449-7972-A675-8A3C33B9EFA

Asset Tracking Number: [Personal Information Removed]

System board: 8382

System Board CT Number: PGWJB00WBBQ3VR

 

Thanks in advance,

 

With regards,

Nicolai Geleijns

[Personal Information Removed]

Category:
4 people had the same question
1 REPLY 1

‎08-25-2021 05:20 PM

HP Recommended

 

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP.
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