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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Forgot BIOS setup password

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02-07-2019 07:11 AM
Product: HP Stream 13
I set up a password to access the BIOS configuration and I lost it.
I can boot the computer normally, and have full control over it once booted, but I can't boot from an USB stick since my boot order is locked along with the BIOS config.
I tried updating the BIOS with the HP official BIOS update for my computer, but that didn't reset the password.
Before the upgrade, entering three incorrect passwords showed the message
System Disabled
[i 51238245]
02-07-2019 09:10 AM
If the code you posted is exactly correct... i51238245, then the only unlock code is the one I posted...66867600
I checked it 3 times.
If there is a capital letter I in front of the code, then you would use this unlock code instead...44190881
So if neither of those codes work, double check the code you originally posted.