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Bamse45 Student
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Forgot admin password.

HP 15-ay000 bærbar PC-serie Product F2U15EA#UUW
Microsoft Windows 10 (64-bit)

I have forgotten the password and now it only starts with "Enter your Administrator Password or Power On Password". After some attemps it says "System disabled 58928360.

I have tried to remove the battery for an hour, replaced it and startet the Notebook without the battery pack.  Still same problem.

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Message 2 of 2
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HP Recommended

Solved!

Forgot admin password.

The HP forum rules were amended on 1 March 2019. Unfortunately , we are longer allowed to help with removing passwords.

See Rule 4.d. in the document at the following link



https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage




Post any other questions you have in your thread.
Please accept as solution if this is the info you needed.

Take a moment of your time, as we volunteers have given you some of ours in trying to help you resolve your issue, to return to your thread to let us know if we helped you or not.
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