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Bamse45
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Solved!

Forgot admin password.

HP 15-ay000 bærbar PC-serie Product F2U15EA#UUW
Microsoft Windows 10 (64-bit)

I have forgotten the password and now it only starts with "Enter your Administrator Password or Power On Password". After some attemps it says "System disabled 58928360.

I have tried to remove the battery for an hour, replaced it and startet the Notebook without the battery pack.  Still same problem.

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Message 2 of 2
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Flag Post
HP Recommended

Solved!

Forgot admin password.

The HP forum rules were amended on 1 March 2019. Unfortunately , we are longer allowed to help with removing passwords.

See Rule 4.d. in the document at the following link



https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage




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