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‎09-25-2019 01:36 AM

HP Recommended
Product: HP 15-ay000 bærbar PC-serie Product F2U15EA#UUW
Operating System: Microsoft Windows 10 (64-bit)

I have forgotten the password and now it only starts with "Enter your Administrator Password or Power On Password". After some attemps it says "System disabled 58928360.

I have tried to remove the battery for an hour, replaced it and startet the Notebook without the battery pack.  Still same problem.

5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-25-2019 04:38 AM

HP Recommended

The HP forum rules were amended on 1 March 2019. Unfortunately , we are longer allowed to help with removing passwords.

See Rule 4.d. in the document at the following link



https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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1 REPLY 1

‎09-25-2019 04:38 AM

HP Recommended

The HP forum rules were amended on 1 March 2019. Unfortunately , we are longer allowed to help with removing passwords.

See Rule 4.d. in the document at the following link



https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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