Forgot administrator password on my hp stream 11

[Hexen420]

Forgot my administrator password on hp stream 11 this is the code that came up after entering incorrect password 3 times
i 76729512. Please help!

[REO51ST · Accepted solution]

@Hexen420

Reboot and enter   41576953

REO

[Hexen420]

Now it is saying Boot device not found
Please install an operating system on your hard disk

[REO51ST]

@Hexen420

Accept my post as SOLUTION.

Reboot and start tapping esc and then run any HDD Diags/Tests

Start a new post here and include the test results.

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/bd-p/OS

REO

[Hexen420]

Ran memory and storage tests and they both passed

[Hexen420]

Ran the memory and storage tests and they both passed

[IZZYWOP]

hello my sisters laptop doing the same thing and this is the message i get 

( i 39736225 ) 

thanks 

[Arthur-c]

Thank you for visiting the HP Support Community.

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.