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Locked

‎02-12-2023 02:33 PM

HP Recommended
Product: HP ProBook 4540s Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hi. My amd video card doesn’t work and I’m trying to update grafic drivers to fix it. One tutorial says in order to that I need to have updated bios. Never done it before. Tried to update bios with suggested for my laptop driver, and it asking me for admin password and I’m stuck. Don’t remember the password, don’t even remember when I set it. Any suggestions what to do?

Category:
1 REPLY 1

‎02-14-2023 03:10 PM

HP Recommended

Hi,



Thank you for visiting the HP Support Community.



In that case it is not permitted to post instructions about locked password, bios password, windows password cause security measures.



According to the Community's Rules of Participation:



4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.



Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.



Regards. Stay safe.

I work on behalf of HP.
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