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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Forgot password ugh

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04-26-2021 12:25 PM
I bought this hp 15 from a friend and it didn't have a operating system on it the administrator password or power on password is not known because I set it and forgot what it was for do I fix the problem
04-26-2021 12:56 PM
Hey @Earthangel7269 🙂
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
Regards,
MarcusC