Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

Forgot password

HP 15 Notebook PC 15-f211wm

I have not used my notebook for awhile. I have forgotten my password and can not sign on. I clicked the "reset password " but it gives me a message about a hard dive or USB flash drive. Not sure what steps need to be taken to get the password changed.

3,820 3,730 223 595
Message 2 of 2
Flag Post
HP Recommended

Forgot password



Thank you for using HP Support Community.

According to the Community's Rules of Participation:


4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.


Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation