I have not used my notebook for awhile. I have forgotten my password and can not sign on. I clicked the "reset password " but it gives me a message about a hard dive or USB flash drive. Not sure what steps need to be taken to get the password changed.
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.