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‎07-22-2024 07:46 AM

HP Recommended

I’m trying to log in my HP laptop and don’t remember my log in key or phrase. I have not used it in about a year. Who shall I call at HP, to confirm that I own this product 

1 REPLY 1

‎07-22-2024 09:31 AM

HP Recommended

Hi @Knewbee 

 

HP does not keep track of the session login password

 

Try following the steps in this link

 

HP PCs - Change or reset the computer password in Windows 10 | HP® Support

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
​
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