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HP Recommended
15-dc0013nr
Microsoft Windows 10 (64-bit)

Hi!

 

I've managed to set a bios password I can no longer remember. I've attemted to reset CMOS (Which as noted multiple times, doesn't usually succeed as well on laptops as it does desktops, due to stronger security.) I've also called HP support, which told me there's no way around sending the computer into a workshop for them to fix it there.

 

I figure I'd ask to be sure I've exhausted all options. Is there a way to reset the BIOS password on this product line? The BIOS produces no halt code (As I've seen in previous example in this forum has been helpful in similar situations.) it only prompts me to try HP sparekey (Which I didn't enroll) and gives me a headup on my computers serial number.

 

If anyone happens to be able to help, that'd be super awesome.

 

Thanks in advance!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@WolfInABarrel

 

 Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP

View solution in original post

1 REPLY 1
HP Recommended

@WolfInABarrel

 

 Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.