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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.

‎09-04-2019 12:20 PM

HP Recommended
Product: 15-dc0013nr
Operating System: Microsoft Windows 10 (64-bit)

Hi!

 

I've managed to set a bios password I can no longer remember. I've attemted to reset CMOS (Which as noted multiple times, doesn't usually succeed as well on laptops as it does desktops, due to stronger security.) I've also called HP support, which told me there's no way around sending the computer into a workshop for them to fix it there.

 

I figure I'd ask to be sure I've exhausted all options. Is there a way to reset the BIOS password on this product line? The BIOS produces no halt code (As I've seen in previous example in this forum has been helpful in similar situations.) it only prompts me to try HP sparekey (Which I didn't enroll) and gives me a headup on my computers serial number.

 

If anyone happens to be able to help, that'd be super awesome.

 

Thanks in advance!

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