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Solved!

Forgotten admin password

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hp-15ba000
Microsoft Windows 10 (64-bit)
Hello everyone!

I just bought a newly laptop and set an admin password, however when I tried tk use it the next day i keep receiving wrong password as an error message. Can I reset the computer? If so how? Please help! Thank you
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Hello,

 

Thank you for posting in the HP Support forum.

 

If this is related to Windows login password, please check this thread >> http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/I-forgot-my-password-can-HP-help...

 

If this is related to BIOS/UEFI password  -  you need to attempt to enter the BIOS and try 3 times with wrong password. Eventually, you will get something like system disabled code. Write down this code.

Open this site  >> www.bios-pw.org  and enter the disabled code. You will receive a response code for HP that can be used to enter the BIOS and reset the security settings.

 

If you already have this disabled code, just visit www.bios-pw.org

 

 

Let me know how it goes.

** I am an HP employee *** I express personal opinion only *** My location: Europe *** HP Expert - Volunteer
** Click below on Accept As Solution and ThumbUp+ buttons if my comments helped or to say thanks.
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I followed the thread you gave. Thank you 🙂
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