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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Forgotten password of BIOS setup
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03-29-2020 07:08 AM - edited 03-29-2020 07:23 AM
Hi everyone,
I'm trying to access to the BIOS setup, but I can't get into because I've lost my administrator password that's required me when I try to access. After three attempts it appears a window says:"System disabled" with a code like this: [i 65590803]. Please could someone give me a key to unlock? I find some generator in the net that offer keys that doesn't work and I would avoid to open pc and move the "jumper" to reset BIOS and it's password. I'm using a pc HP 255 G6 with a linux version, if it's helpful I saw that my BIOS version is F.30.
I'm sorry for disturbing you, and thanks upfront to anyone who'll ask.
Solved! Go to Solution.
Accepted Solutions
03-29-2020 09:04 AM
We are not able to provide Disabled Bypass Codes since by Community policy, we are no longer allowed to provide any assistance with password reset or recovery.
To resolve a forgotten BIOS (power-on) password issue, since that password is embedded into the firmware of the system board, to reset that, a system board replacement is required -- for which you will be charged. HP has issued this post about BIOS passwords: https://support.hp.com/us-en/document/c06368824.
In addition, according to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.
Goto this page https://support.hp.com/us-en/contact-hp
I am a volunteer and I do not work for, nor represent, HP
03-29-2020 09:04 AM
We are not able to provide Disabled Bypass Codes since by Community policy, we are no longer allowed to provide any assistance with password reset or recovery.
To resolve a forgotten BIOS (power-on) password issue, since that password is embedded into the firmware of the system board, to reset that, a system board replacement is required -- for which you will be charged. HP has issued this post about BIOS passwords: https://support.hp.com/us-en/document/c06368824.
In addition, according to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.
Goto this page https://support.hp.com/us-en/contact-hp
I am a volunteer and I do not work for, nor represent, HP
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