cancel
sgaff2001 Top Student
Top Student
4 2 1 0
Message 1 of 3
215
Flag Post
HP Recommended

Solved!

Forgotten power on password

HP Envy Laptop
Microsoft Windows 7 (64-bit)

I have a user that changed the power-on password for her laptop and does not remember it. There is no Administrator password set, so we are unable to use that to bypass the power-on password.

 

Anything that I can do to get her into the laptop?

2 REPLIES 2
Highlighted
Provost
Provost
49520 49491 9892 16573
Message 2 of 3
210
Flag Post
HP Recommended

Solved!

Forgotten power on password

Hi,

 

At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

sgaff2001 Top Student
Top Student
4 2 1 0
Message 3 of 3
180
Flag Post
HP Recommended

Solved!

Forgotten power on password

Mu user remembered the password! Thank you for the quick response though!

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation