• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
HP Recommended
Microsoft Windows 11

Setup Does Not Support Configuration of or Installation to Disk Connected through a usb or IEEE 1394 Port. I get this message on the ssd hard whenever i try to install the windows 11,

2 REPLIES 2
HP Recommended

Hi  @ShirshenduK,
 
Welcome to the HP Support Community!

Thanks for reaching out!


I understand you're trying to install Windows 11 on your SSD and are receiving the message: "Setup does not support configuration of or installation to disk connected through a USB or IEEE 1394 port."

Dont worry I'll be glad to help you work through this.

To better understand the setup, could you kindly share the following details?

  • The full HP laptop model number - Click here for steps to find the serial number 
  • Is the SSD installed internally in the laptop or connected through a USB enclosure/adapter?
  • Are you replacing the original drive or performing a fresh installation?
  • Does the SSD appear correctly in BIOS?
  • Which method did you use to create the Windows 11 installation USB (Media Creation Tool)?
  • Are there any other storage devices connected to the notebook during installation?

In the meantime, kindly try the below steps and confirm : 

  1. Verify that the SSD is installed directly inside the laptop and not connected through a USB adapter or external enclosure during Windows installation.
  2. Disconnect any external hard drives, USB storage devices, docking stations, or SD cards, leaving only the Windows installation USB connected.
  3. Enter BIOS and confirm that the SSD is detected properly.
  4. If the SSD is visible, press Shift + F10 during Windows Setup to open Command Prompt and run DiskPart: 
    diskpart
    list disk

            Check whether the SSD appears as an internal disk.

  1. If the drive contains old partitions, you may remove them during Windows Setup and allow Windows to create new partitions automatically.

For additional guidance, you may refer to these HP support documents: HP PCs - Installing Windows 11 - Click here 

You may also find this video tutorial helpful, as it demonstrates similar installation and drive detection scenarios: Click here 

I hope this helps. 

 

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

HP Recommended

Setup Does Not Support Configuration of or Installation to Disk Connected through a usb or IEEE 1394 Port. I get this message on the ssd hard whenever i try to install the windows 11

 

Laptop Model Number :

 

HP  14s -dr2016TU

SN: 5CD115FN4P

 

Purchase Year : 2021

 

Reply :

SSD is inBuilt.

I am trying to install Fresh copy of Windows 11 BY Bootable USB PEN DRIVE ,created bootable by Rufus .

 

I want to format only C Drive & install Fresh copy of Windows.

But This perticular Message is comming during the time of Windows Set Up 

 

I have 3 Drives C, D,& E on my pc .

But the C Drive is not showing to install Windows.

How to make this enable ?

 

61419.jpg

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->