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ThomJohn
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Solved!

G7 Notebook Won't Wake from Sleep Ever

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HP Pavilion G7 1320dx
Microsoft Windows 7 (64-bit)

Hello everyone, I recently did a clean install of Windows 7 on my latop. It is a Pavilion G7 1320dx Laptop with Windows 7 Home Premium 64 bit. I thought everything was working fine, but lately I've noticed that every time I close the laptop, and it goes to sleep, upon reopening the notebook, the screen either remains entirely black and I have to hold the power button to hard reset, or it boots to the "windows did not shutdown properly" screen and forces me to restart anyways, I've tried a few options already and I'm at wits end. I've updated the BIOS, tried a hard reset for 30 seconds with the battery removed, checked multiple drivers etc. If anyone can even possibly provide some insight on this issue I would greatly appreciate it!

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Paul_Tikkanen
Level 21
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Hi:

 

The only suggestion I can offer would be to see if installing the AM Chipset drivers resolves that problem.

 

You want the 1st file listed on the webpage.  Install and restart the PC.

 

http://support.amd.com/en-us/download/desktop/legacy?product=legacy4&os=Windows%207%20-%2064

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ThomJohn
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Wow... these forums never cease to amaze me, not once have I asked for help from this community and been dissapointed with the result I've received, everything is running absolutely perfectly and I'm just happy I can transport my laptop in sleep mode without having to wait for it to reboot every time now. Thank you Paul Tikkanen, and a thanks to the rest of the community as well for being so dedicated!

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Paul_Tikkanen
Level 21
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You're very welcome.

 

Glad to have been of assistance.

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