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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended
Envy 15 K212-NE
Microsoft Windows 10 (64-bit)

Hi

My product information is somehow gone (long story). 

Every time I turn on the system, I see this page (After Press Esc to enter setup...😞 

_20190905_223243.JPG

 

And to proceed booting, I should press Enter.

How can I get rid of this page and go straight to the Windows?

5 REPLIES 5
HP Recommended

Hi

Does the PC load Windows?

 

It looks like the Main Board has lost it settings.

 

So read the document it points to...

https://support.hp.com/us-en/document/c01443496

 

 

HP Recommended

Everything is fine, and windows loads with no problem.

I saw that link, it didn't help me get rid of that page.

 

HP Recommended

Hi

That's fine then.

 

Let us just hope you never need a BIOS or OS update, because you may get a message that your W10 install is unlicenced.

 

 

HP Recommended

I think you didn't get me.

My Bios had some problems (here). Now it is fixed but product information is gone. I don't have any problem with that, I can update BIOS (I did it successfully yesterday), I can install a new copy of Windows (I did it successfully last week) and so on.

Product information is not my concern here (My warranty has been expired). My problem is I don't want to press Enter every time I'm starting my laptop.

Thank you.

HP Recommended

Sorry.

 

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