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- Re: Getting the Pavilion dv9260nr Notebook to menu boot when...

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03-05-2019 06:02 PM
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03-05-2019 06:22 PM - edited 03-05-2019 06:23 PM
Hi;
Unfortunately, I can't help you with that but you have to reinstall W8, you can retrieve all of your data files if you do not delete or format any partitions.
When you get to the screen that asks where do you want to install Windows, install it on the current Windows partition, and it will create a Windows.old folder.
After W8 installs, you can explore the Windows.old folder find your old user profile where presumably you have all of your files saved in the various folders (documents, downloads, favorites, music, pictures, etc.).
You can copy those entire folders into your new user profile, and let them overwrite the existing empty folders and you will be good to go.
Once you are sure you have gotten everything, you can delete the Windows.old folder by using the disk cleanup utility.
You run the utility. When it arrives at the disk cleanup window, click on the Cleanup system files button, the program will run again, and you can then check the boxes to delete the files. One of them will be the Windows.old folder.
03-05-2019 06:22 PM - edited 03-05-2019 06:23 PM
Hi;
Unfortunately, I can't help you with that but you have to reinstall W8, you can retrieve all of your data files if you do not delete or format any partitions.
When you get to the screen that asks where do you want to install Windows, install it on the current Windows partition, and it will create a Windows.old folder.
After W8 installs, you can explore the Windows.old folder find your old user profile where presumably you have all of your files saved in the various folders (documents, downloads, favorites, music, pictures, etc.).
You can copy those entire folders into your new user profile, and let them overwrite the existing empty folders and you will be good to go.
Once you are sure you have gotten everything, you can delete the Windows.old folder by using the disk cleanup utility.
You run the utility. When it arrives at the disk cleanup window, click on the Cleanup system files button, the program will run again, and you can then check the boxes to delete the files. One of them will be the Windows.old folder.
03-08-2019 01:22 PM
Sorry for the delay in responding. I was really hoping for a better answer that was a quick fix without having to clean out my closets to find my Windows 8 disk. I had purchased a Windows Password Refixer, but you have to be able to boot to the BIOS Boot Menu to tell the computer to look for a USB flash drive and reassign an Adminstrator and Password. I wasted my money on that quick fix. Thanks again for your quick and professional response. Look out closets! Here I come!
03-08-2019 02:04 PM
You're very welcome.
You had already tried anything I could think of in order to get the PC to boot from the flash drive.
You would normally just turn on the PC, tap the F9 key at the beginning of the HP welcome screen to get the boot options, menu, and from that you would select the device you want to boot from.
I hope you can find the W8 installation disk, and I hope you can boot from that.