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- HELP HPg61 computer turns on, screen remains black
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07-03-2012 06:12 PM
HP Recommended
Okay, I am in this same situation. I tried the hard reset like you posted, but it still won't respond. I turned it on, and the screen still stayed black and those two lights flashed like before. I've tried this twice with the same results. Is there anything else I can try?
Mine is HP Pavilion dv7-1232nr and my warranty has expired. I have no idea if I have the extra insurance, tho.
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