HP 250 G5 notebook does not boot

[kenn23]

Hi,

My notebook has been behaving strange since several months. It would crash regularly, sometimes just shutting off or giving me a BSOD. It would always just restart like normal after these crashes. But last friday it did not boot anymore. When I press the on/off button, the power LED is on and the CAPS LOCK led is flashing regularly. I do not hear the ventilator spinning, nor does the screen turn on. 

Would this be a motherboard failure or something else?

Thanks,

kenn23

[VishalGS]

Hi

It suspects there is some hardware failure with the notebook.

There is always a pattern for led blinks in caps lock, below are some common blink codes:

1  >> CPU
2  >> BIOS
3  >> Memory
4  >> Graphics
5  >> System Board

Troubleshooting you can perform

>> Remove Power adapter, battery & all external components like: usb devices - Network cable... etc.

>> Press and hold power button for 15-20 seconds without connecting any above mention compnonets.

>> Insert power adapter only & try to power On.

>> If issue persist, please contact HP.

Please feel free to contact HP :

http://welcome.hp.com/country/w1/en/contact_us.html

For Phone assistance
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

Chat Support
https://support.hp.com/us-en/contact-hp

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