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‎09-09-2019 02:11 PM

HP Recommended
Product: HP 2540p
Operating System: Microsoft Windows 7 (64-bit)

I found my old HP 2540p laptop but unfortunately I forgot my bios password. I have proof of purchase of the laptop.
Thanks in advance for your help 🙂

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-09-2019 03:43 PM

HP Recommended

Hi:

 

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

 

That was the only way it could be done.

 

HP issued this document recently...

 

https://support.hp.com/us-en/document/c06368824

 

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with removing passwords.

Rule 4.d...

 

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

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1 REPLY 1

‎09-09-2019 03:43 PM

HP Recommended

Hi:

 

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

 

That was the only way it could be done.

 

HP issued this document recently...

 

https://support.hp.com/us-en/document/c06368824

 

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with removing passwords.

Rule 4.d...

 

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

Was this reply helpful? Yes No
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