HP ENVY Notebook - 15-ae008ni 2 long white caps lock blinks

[DarrylClifford]

Hi
My notebook boots up intermittently, when it does not boot the white caps lock blinks 2 long blinks.

Research refers to BIOS, which I checked, it's up to date and passes all test.  I have replaced the BIOS battery, but still the same 2 long blinks.

Any other ideas of what I can do?

[Max3Aj]

@DarrylClifford, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
The 2 long white blinks on the Caps Lock LED of your HP ENVY Notebook - 15-ae008ni typically indicate a BIOS corruption or failure. Since you've already updated the BIOS and replaced the CMOS battery, here are the next steps you can try to resolve the issue:

Perform a Hard Reset

This clears any residual electrical charge that might be causing the issue.

• Power off the notebook.
• Disconnect the AC adapter and remove the battery (if removable).
• Press and hold the power button for 15 seconds.
• Reconnect the AC adapter (leave the battery out for now) and try powering on.

Restore BIOS Using Key Combination

HP notebooks often allow BIOS recovery from the hard drive.

• Turn off the notebook.
• Press and hold Windows + B keys, then press and hold the Power button for 2–3 seconds.
• Release the Power button but continue holding Windows + B until you hear beeps or see the screen light up.
• If successful, the BIOS recovery screen will appear.

Use a USB BIOS Recovery Drive

If the key combo doesn’t work, try creating a BIOS recovery USB:

• On another working PC, go to the HP Software and Driver Downloads page.
• Enter your product: HP ENVY Notebook - 15-ae008ni.
• Download the latest BIOS update.
• Run the installer and choose Create Recovery USB.
• Insert the USB into your faulty notebook and repeat the Windows + B recovery process.

Reseat RAM and Storage

Sometimes, loose RAM or SSD/HDD connections can cause boot issues.

• Power off and unplug the notebook.
• Open the back panel and carefully remove and reinsert the RAM and storage drive.
• Try booting again.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support