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HP Recommended
Microsoft Windows 10 (64-bit)

Hello, I have this HP Elitebook 2540p laptop and today it decided to not turn on. All the LED's turn on like the volume, browser, etc. but I got no picture and the caps lock & num lock lights flash 3 times, with a few seconds in between, for 5 times, then it stops and stays turned on without display. The fans also kick in at max speed. Please help!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @enklen 

Sorry to hear that you are having problems ... I would like to help you.

 

Follow the HP standard procedures:

(1https://www.youtube.com/watch?v=sj6kYmT7GLs

(2https://www.youtube.com/watch?v=qpiGUojtr3E

(3) Please report your results

View solution in original post

In this video, you will see how to restore the BIOS on your HP computer. Many HP computers allow you to recover the last known working version of the BIOS from the hard drive in case of an issue. Follow the simple steps in this video to restore your BIOS with ease. Chapters: 00:00 Introduction ...
If your Notebook computer battery does not power the Notebook or hold a charge, then you might be experiencing a battery issue. Follow the steps in this video to troubleshoot the battery to determine if it needs to be replaced. Chapters: 00:00 Introduction 00:44 Troubleshoot the notebook power ...
3 REPLIES 3
HP Recommended

Hello @enklen 

Sorry to hear that you are having problems ... I would like to help you.

 

Follow the HP standard procedures:

(1https://www.youtube.com/watch?v=sj6kYmT7GLs

(2https://www.youtube.com/watch?v=qpiGUojtr3E

(3) Please report your results

In this video, you will see how to restore the BIOS on your HP computer. Many HP computers allow you to recover the last known working version of the BIOS from the hard drive in case of an issue. Follow the simple steps in this video to restore your BIOS with ease. Chapters: 00:00 Introduction ...
If your Notebook computer battery does not power the Notebook or hold a charge, then you might be experiencing a battery issue. Follow the steps in this video to troubleshoot the battery to determine if it needs to be replaced. Chapters: 00:00 Introduction 00:44 Troubleshoot the notebook power ...
HP Recommended

Hi there! Thank you for the solution. Apparently, a particle made its way into the RAM slot and I only had to blow it out. Thanks for the solution!

HP Recommended

You're welcome !

Good luck

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