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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: HP Elitebook 840 g3 not booting

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08-25-2022 12:18 PM
Hi. I come to ask you for help. My HP Elitebook 840 G3 laptop shows me this screen every time I start it. And by pressing Esc it turns off. I tried to reset the BIOS, unplug the CMOS battery, change the RAM and hard drive but nothing works.
If anyone has any leads please let me know.
HP Elitebook 840 G3 screen on boot
08-25-2022 04:06 PM
Hello @pierrotmd
Sorry to hear that you are having problems ... I would like to help you.
(1) Shutdown notebook
(2) Disconnect charger
(3) Press and hold <power> button for 30 seconds
(4) Connect charger
(5) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)
https://support.hp.com/us-en/document/ish_2854458-2733239-16
See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>
See how it works:
https://www.youtube.com/watch?v=14GKIpGPNRM
(6) Please report your results ( error messages, take pictures )
08-26-2022 07:47 AM - edited 08-26-2022 07:49 AM
I've already done the Hardware Test and and everything PASSED. Hard Drive, Memory...
It still not working til now and not showing any error message. The only this is that screen on the screenshot
08-26-2022 09:37 AM
Hello @pierrotmd
Please send pictures of < all > BIOS settings
( if serial number, device id, UUID, System Board CT Number is displayed, please blur )