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HP Recommended
HP EliteBook 840 G7 Notebook PC
Microsoft Windows 11

When I start the laptop it gives the following message:

 

HP Endpoint Security Controller Problem

There is a problem with the HP Endpoint Security Controller on the unit. Please Contact HP Inc. to have the unit serviced.

 

With blue button labeled "OK" when I click Enter or Esc it resume booting normally

 

I have tried updating BIOS to the latest version, I have tried the recovery BIOS tool

 

Is there a way to solve the issue.

IMG_20230705_230200_cropped.jpg

 

Thanks

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