HP Envy 13 Hinge problem causing hard drive failure

[101011]

My computer's left hinge popped out slightly and when I start it I get a 3F0 error- no boot device found. If I pop the hinge back into place the computer runs fine, but I have to be very careful not to move the laptop when I'm working. Even the slightest movement causes the hard drive to fail. I've run all the diagnostics and the hard drive always passes. Has anyone experienced this? 

It's out of warranty and I'm wondering if it's worth getting it repaired, or if it's easy to fix with the right tools and instructions. I've heard people have had repeated hinge failures with this model. I can't get in touch with a person at HP- their virtual assistant is frustrating. 

 

[Nirvana_95 · Accepted solution]

Hi @101011 

Welcome to the HP Support Community. We are really sorry that you are facing hinge-related issues with your HP ENVY Laptop - 13t-Ba000 CTO. We want to help you with it. 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

Thanks!